Emergency advice

Difficult first aid situations:

  1. Be calm.
  2. Be aware of risks.
  3. Build and maintain trust.
  4. Give early treatment.
  5. If worried call 999 straight away.

Make sure you look after your own health and be aware if you start to feel stressed. A calm, considerate response is necessary, so you can reassure the casualty and find out the information you need from them.

What to do

  1. Be calm in your approach.

  2. Be aware of risks to yourself and others.

  3. Build and maintain trust from both the casualty and bystanders.

  4. Treat the most serious, life threatening conditions first.

  5. If worried, call 999 or 112 for emergency help straight away.

Our training courses:

First aid courses

First aid courses

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Fires spread very quickly, so the first priority is to warn others around you. Learn what to do.

St John Ambulance volunteers providing support